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In my work and my personal life, I found myself confronting the issue of working with people with dementia. About the same time I started noticing that mom was changing, I started learning about dementia as part of my role as the Senior Companion Program Director. It\'s a volunteer program funded by the Corporation for National and Community Service, a federal agency. We match older volunteers with older people in the community. More and more our volunteers were noticing changes in their client\'s as well. Finding Teepa Snow\'s resources were transformational for our program and volunteers (and my mom and I). We replaced fear with understanding. Frustration with patience. And inactivity with engagement.