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Tracy Ouellette supports Positive Approach through the coordination of speaking and training events for the PAC speakers and the PAC Mentor/Trainers. She serves as a liaison for organizations and individuals who wish to learn more about the PAC philosophy to make a positive difference in the lives of persons and families affected by dementia. Tracy is also the admin for the certified community, making sure that our PAC learners are current with their certifications. Prior to joining Positive Approach, Tracy worked as a medical assistant for a senior living facility for over 6 years focused on care coordination as liaison with residents, families and front line staff. Responsibilities also included staff scheduling, training and care planning for assisted living residents as well as memory care residents. Tracy also spent over 20 years in the corporate world as a community outreach coordinator for a large electrical contractor that was very involved in the community. In addition, her responsibilities also included payroll, scheduling and other administrative duties. Tracy has a solid background in administration and more recently in the medical field focused on medical care services. She is a graduate of Sanford Brown College.