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Deanna OLeary is a published author, speaker, songwriter and award-winning vocalist, who has worked full-time in the health insurance field for over 30 years. She earned her Bachelor of Arts in Management and Organizational Development from Fresno Pacific University and is a Certified Green Belt in Six Sigma methodologies (LEAN and Process Improvement). Her journey to becoming a PAC Certified Independent Trainer began when her father began showing signs of dementia years ago. In her search for information, she came across a 2-minute video of Teepa Snow that changed everything. From that point, she continued educating herself in PAC techniques that completely changed the journey with her father. Ever since, she has been passionate about spreading the word to families and professionals alike.