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Pamela Ruona, MHR, Principal, P Ruona Consulting consults with community-based care providers and in-home care agencies and associations. She has a Masters in Human Relations with an Organizational Development focus, and 25 years of policy and program experience in the field of long-term care. In the past five years, as a certified instructor for the Positive Approach to Care for People with Dementia, Pamela has trained well over 2,000 paid and unpaid caregivers in Oregon. Prior to starting her consulting business over six years ago, Pamela was the Director of Policy and Programs for Oregon Health Care Association.