How to Respond When Someone Ask the Same Questions Over and Over Again
March 27 @ 4:30 pm - 6:00 pm EDT
Guiding and Supporting Connections When Conversations Last Only a Few Minutes or Have an Endless Loop: Talking with Someone in an Emerald State
In this session we will discuss possible reasons for a person repeating a short conversational cycle over and over again. We will then offer several strategies for care teams to either respond to the unspoken need or desire or offer a helpful substitution. We will learn to recognize the difference between taking turns and getting even and rehearse the more supportive communication options.