There is Always Time to Do It Right
by Debi Tyler Newsom, OTR/L,
PAC Client Relations Director
Some organizations have focused dementia care training for their employees, some wish they did, and some aren’t even aware of how beneficial it would be.
Organizations come in all shapes and sizes. Some are geared specifically for the care of people living with dementia. Other organizations, including retail, community services, and commercial enterprises, interact regularly with the public, all of whom have varying cognitive states including dementia—what Positive Approach to Care® calls GEMS® States.
For the organizations that are unaware of the value that dementia training brings, ask yourself; How are our interactions going with customers, clients, consumers, and coworkers? What challenges do we encounter with the public? Positive Approach to Care brings a philosophy and perspective that applies to everyone but is of particular value to people living with dementia.
- Provides an understanding of cognitive functioning
- Puts relationships above accomplishing a task
- Acknowledges abilities of all individuals
- Affirms the need for all persons to feel value and purpose
- Empowers employees with small techniques that make a big difference
How would this training change the dynamic of your workplace?
For the organizations that wish they provided our training, which of these roadblocks can you identify with?
- We don’t have a budget for this kind of training
- These techniques are just for people living with dementia
- Not enough time
The answer to these challenges is that not training is more costly in terms of employee frustration, staff turnover, poor morale, and client dissatisfaction. These techniques work for everyone—with or without cognitive impairment. The techniques we use have been proven to be more effective and quicker than a traditional approach or our instinctive reactions that sometimes result in fights or frustration.
For the organizations that do provide focused dementia care training, how is that going? How was your training impacted by COVID? What training are you currently offering, and is it meeting your goals?
Our philosophy applies to everyone in all settings. Our care techniques are simple to learn and apply. We have systems for building skills beyond an initial training, skills that can be used despite masks and gloves. Despite COVID. Despite staff shortages and turnover. Despite whatever new surprise is around the corner.
Care and interactions with those who have cognitive impairment occur whether we have accurate awareness…or not. Whether we have proven skills…or not.
How much better would your organization be using evidence-based techniques that enhance every interaction, empower individuals to feel valued, and provide just the right amount of support?
Contact us today at PAC Training and learn about training options for your organization. There’s no time to lose!