PAC Administrators

Lisa Blackburn

+ Administrative Assistant to the COO


Amanda Bulgarelli

+ Chief Operations Officer

Dan Bulgarelli

+ Chief Financial Officer

Laura Case

+ Customer Service Support

Kate Drexler

+ PAC Blogger

Pat Durham

+ PAC Blogger

Christy Hoover

+ Certification Program Administrator

Keith Icove

+ Lead Product Coordinator

Cheryl Khaner 

+ Licensing Specialist and Client Support Lead


Mary Lee

+ Lead Outreach Coordinator


Polly Logan

+ PAC Materials Administrative Coordinator

Carolyn Lukert

+ Consultation Administrative Coordinator and Support Mentor

Beth Nolan

+ Director of Research, Grants and Policy

Tracy Ouellette

+ Lead Administrator PAC Team Engagements

Corrie Phillips

+ Communications Lead

Diane Slovin

+ US Public Certifications Program Director

Dick Snow

+ Financial Coordinator, Head of Technology

Matthew Tirino

+ Licensing and Agreements Coordinator

Heather Troy

+ Coordinator, Online Dementia Journal

Kathryn Walsh

+ Products and Services Coordinator

Stefanie Weathers

+ IT and Certifications Support

Contact Us

Positive Approach to Care

Teepa Snow’s philosophy and education is reflective of her life-long journey professionally caring for and personally living with various forms of dementia. This person-centered approach evolved to meet the complex and unique needs of individuals using effective and structured technique. Teepa and her company strive to grow appreciation of differences that will lead to better care and support of those living with changing abilities.